Installation and administration guide
Product Catalogue deployment troubleshooting

Product Catalogue Deployment Troubleshooting

Typical issues during PC deployment

  • "Cannot find product with key":

    • problem: you want to define a product relationship, but the product was not declared in the PRODUCTS sheet.
    • solution: add the relevant product declaration to the PRODUCTS sheet. img.png
  • "Cannot find execution step with key":

    • problem: you want to define a product relationship, but the execution step was not declared in the EXECUTION_STEPS sheet.
    • solution: add the relevant execution step declaration to the EXECUTION_STEPS sheet. img.png
  • "Condition for conditional affinity cannot be blank for":

    • problem: you put TRUE in the condition column of the EXECUTION_STEPS sheet, but forgot to define the condition in the AffinityCondition column.
    • solution: add the relevant condition to the AffinityCondition column. img.png
  • "Cannot find XXX header in sheet":

    • problem: you have a typo in the header of the sheet.
    • solution: correct the typo in the relevant header. img.png
  • "Cannot invoke "org.apache.poi.ss.usermodel.Sheet.getFirstRowNum()" because "sheet" is null":

    • problem: you mistakenly deleted one of the sheets.
    • solution: please restore the deleted sheet. img.png